PAIS, Inc. Independent Service Coordination provides independent service coordination so that I/DD waiver participants and their families may receive service coordination services with no conflict of interest from service providers.  Our Service Coordination services are designed to ensure accessibility, accountability and continuity of supports and services. 

What do we mean by conflict of interest?

Service Coordinators employed by the same agency that provides other support (direct care, etc.) services may be influenced by their employer to: not make referrals outside of their agency, recommend services and service amounts based on what the agency can provide, and/or discourage obtaining services from other agencies and service delivery models. 

How is PAIS, Inc. different from other agencies?

PAIS, Inc. Service Coordination emphasizes extensive training for its Service Coordinators, stringent quality assurance standards, and caseload sizes that support the needs of our clients. 

PAIS, Inc. Independent Service Coordination is accepting Title XIX Waiver referrals and providing assistance for application of Title XIX benefits. 

We currently provide services for the following counties:

Boone, Cabell, Calhoun, Clay, Doddridge, Fayette, Greenbrier, Harrison, Jackson, Kanawha, Lincoln, Logan, Mason, McDowell, Mercer, Mingo, Monroe, Nicholas, Pleasants, Pocahontas, Putnam, Raleigh, Ritchie, Roane, Summers, Tyler, Wayne, Webster, Wirt, Wood and Wyoming counties.  

Contact Us at:

Phone:  (681)587-9672

Fax:      (304)344-2169

Make a Referral

 (The Service Coordination Referral packet is a .PDF file. Adobe Acrobat Reader is required to open and print the application. Click here to download and install Adobe Acrobat Reader.)